Our philosophy

Traditionally, DMS systems come in various models (e.g. Sales – Shop – Workshop, etc.). These then need an accounting package, requiring an external application.

With iReach, everything is integrated, including accounting. Every operation that will have an impact on the results of another entity (company, site, department, etc.) or another product is automatically recorded.

CRM

The CRM (Customer Relation Management) system allows the car dealer to monitor current and prospective clients via the ‘Prospects’ tool.

What we provide:

• Each contact is recorded under their name in a database
• All functions are easily accessible: price quotes, orders, invoicing, email, fax, text messages, mail, etc.
• Subsequent contacts are planned in
• Contacts can be linked to the built-in calendar which can in turn be synchronised with an electronic calendar (PDA)
• Specific operations can be protected and marked ‘confidential’ or ‘private’

Sales

Everything starts with a sale. As such, it is essential that the price quote is presented professionally to the prospective buyer so that reliability is one of the first impressions they have of you.

What we provide:

• iReach checks the availability of the model in the inventory
• For trade-ins, the traded-in vehicle will become available for sale before it even arrives at the dealership
• The sales service can monitor bonuses and additional rebates from the supplier

Shop

A DMS system without good shop management functionality is not a good solution. iReach provides key functions:

• Displaying a detailed inventory at any time
• Monitoring deposits on standard exchanges and surcharges
• Making an order just by selecting ‘order proposal’
• Instant display of the order status, reserved parts in stock and backorders

Workshop

Good workshop management requires effective planning.

This is what the integrated iReach system provides.

What we provide:

• When booking an appointment, you can reserve a technician, a replacement car, a work space or specific equipment, etc.
• Menu Pricing Software (if available) can be consulted to determine which specialists and spare parts will be required
• iReach searches for an available slot in the calendar and records all the information there
• Each appointment made by telephone is confirmed to the client via text message or email with just a click
• Once the appointment has been made, a repair order is created. On the workshop sheet, barcodes enable the hours needed to be logged
• The workshop module contains valuable information such as the price per kilometre per car, work ongoing, the number of entries into the workshop, etc.

Accounting

The accounting module is the most important and most impressive part of the application.

Naturally, it includes all of the standard items, such as financial movements and manuals, VAT statements and administrative documents concerning suppliers and clients.

However, the biggest different with iReach is that all of these movements are performed automatically, saving valuable time.

What we provide:

• No need for an external accountant or accounting expertise
• This module monitors all other modules and creates reports detailing the results of each department, connected to the budgets created using Microsoft Excel
• Organisation-specific reports can also be created by exporting iReach information to Excel